Frequently Asked Questions

Everything you need to know about shopping at The Card Vault

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that sale items are final sale and cannot be returned.

Are your products ethically sourced?

Yes, The Card Vault is committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.

How do I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer size guides for your apparel?

Absolutely. Each product page features a detailed size chart to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.